Overview

At The Golden Wrap, we strive to provide our customers with unique and personalized gifts of the highest quality. To maintain the integrity and customization of our products, we have established the following Returns and Refunds Policy:

1. No Returns or Refunds

Due to the personalized nature of our products, all sales are final, and we do not accept returns or offer refunds once an order has been placed. This policy ensures that each item is custom-made and tailored specifically for you, with attention to detail and care.

    2. Exceptions and Personal Resolution

    We understand that exceptional circumstances may arise. If you encounter any issues with your order, we are committed to addressing them on a personal level. Please contact us directly, and we will work closely with you to resolve the matter.

    3. How to Contact Us

    If you have concerns about your purchase, please reach out to the owner of The Golden Wrap. We value your satisfaction and will take all reasonable steps to address any concerns you may have.

    Contact Information:

    C701, L&T Green Park, nearby Tamil Nadu Agricultural University, Jagadish Nagar, Vasanthamnagar, Seeranaickenpalayam, Coimbatore, Tamil Nadu 641007

    Email: gifts@thegoldenwrap.com

    Phone: +91-86100-10856

     4. Damaged or Defective Products

    While we maintain high standards of quality control, if you receive a damaged or defective product, please notify us immediately. We will review the situation and determine the best course of action, which may include a replacement or other solutions at our discretion.

    5. Custom Orders and Personalization

    Given the custom nature of our products, personalization errors resulting from incorrect information provided by the customer are not covered under this policy. Please ensure that all details are accurate when placing your order.

    6. Legal Disclaimer

    This Returns and Refunds Policy is governed by the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts of Coimbatore, Tamil Nadu.

    Note: This policy is designed to provide clarity and transparency regarding our return and refund practices. We recommend contacting us with any questions or concerns you may have before making a purchase