Welcome to The Golden Wrap! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.thegoldenwrap.com (hereinafter referred to as “Website”) or make a purchase with us. By using our Website, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Contact Information (email address, phone number, postal address)
- Payment Information (credit/debit card details, billing address)
- Purchase history and preferences
- Payment Data
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Razorpay. You may find their privacy notice link(s) here: https://razorpay.com/privacy/
b. Personal Information
We may also collect non-personal information, such as:
- Browser type
- IP address
- Device type
- Operating system
- Browsing behaviour on our Website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders
- To improve our Website and services
- To personalise your shopping experience
- To communicate with you about your orders, offers, and promotions
- To comply with legal requirements and protect our legal rights
- To prevent fraud and ensure security
3. Sharing and Disclosure of Information
We may share your information with:
- Third-Party Service Providers: For payment processing, order fulfilment, and other essential services.
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but doing so may limit the functionality of our Website.
5. Data Security
We implement reasonable security practices and procedures to protect your personal information from unauthorised access, use, or disclosure. Our security measures include encryption, secure servers, and restricted access to your data.
6. Your Rights
Under Indian law, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion: You can request deletion of your personal data, subject to legal and contractual restrictions.
- Objection: You can object to the processing of your personal data in certain circumstances.
To exercise these rights, please contact us using the contact details provided below.
7. Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Golden Wrap
C701, L&T Green Park, nearby Tamil Nadu Agricultural University, Jagadish Nagar,
Vasanthamnagar, Seeranaickenpalayam, Coimbatore, Tamil Nadu 641007
Email: gifts@thegoldenwrap.com
Phone: +91- 86100-10856
This Privacy Policy is governed by the laws of India and any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts of Coimbatore, Tamil Nadu